Cookie policy

Last updated: 18 December 2025

1. Introduction

This Cookie Policy explains how Zappyfi Ltd (“Zappyfi”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit www.zappyfi.com, access your account, or use our services.

Cookies help us provide a smooth, secure, and personalised experience — from browsing products to managing your SmartSIM and checking out quickly.

This policy should be read alongside our Privacy Policy, which explains how we use personal data more broadly.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device, remember your preferences, and improve functionality and performance.

Cookies may be:

  • Session cookies (deleted when you close your browser), or
  • Persistent cookies (stored on your device for a set period).

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off. They enable core features such as:

  • Secure login and account access
  • Shopping cart and checkout functionality
  • Fraud prevention and security
  • Page navigation and site stability

Without these cookies, our services cannot operate correctly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website, so we can improve performance and usability. They collect information such as:

  • Pages visited and time spent on site
  • Navigation paths and interactions
  • Error messages and load times

We use this information to improve our website, services, and user experience. Data collected is aggregated and does not directly identify you.

Functional Cookies

These cookies allow the website to remember your preferences and choices, such as:

  • Language and region settings
  • Saved login sessions
  • Account and site preferences

They help deliver a more personalised and convenient experience.

Marketing & Advertising Cookies

These cookies may be used to:

  • Show relevant offers or promotions
  • Measure the effectiveness of marketing campaigns
  • Limit how often you see an advert

Marketing cookies are only used where permitted and in line with your preferences.

4. Third-Party Cookies

Our website and online services use cookies provided by carefully selected third-party technology providers to support essential functionality, security, analytics, and performance monitoring.

These third-party cookies help us:

  • Keep the site secure and reliable

  • Understand how visitors use our website

  • Improve performance and user experience

  • Deliver relevant content where appropriate

All third parties are required to process data in accordance with applicable data protection laws and only for the purposes we specify.

5. Managing Your Cookie Preferences

You can control or delete cookies through your browser settings at any time. Most browsers allow you to:

  • View which cookies are stored
  • Block all or specific cookies
  • Delete cookies when you close your browser

Please note that disabling certain cookies may affect the functionality of our website, including account access, SmartSIM management, and checkout.

You can also manage cookie preferences through any cookie consent tools displayed on our website.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we use cookies. Any updates will be posted on this page with an updated “Last updated” date.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: